Return Policy
Products may be returned within 14 days of purchase. To request a return, please contact us by sending an email to buyabrisa@gmail.com or by submitting an inquiry on the contact form found at https://buyabrisa.com/contact-us.
To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and, if eligible, will process the refund to your original method of payment.
Sale Items
Only regular priced items may be refunded. Items purchased with a discount code or on sale are not eligible for refunds unless the item is deemed defective or was damaged in transit.
Exchanges
We only replace items if they are defective or damaged in transit. If your product was damaged or is defective, please send an email buyabrisa@gmail.com with photos of the product and a description of the issue.
Return Shipping
You will be responsible for paying for your own shipping costs for returning or exchanging your item(s). Shipping costs are non-refundable. To return your product, please mail to:
4000 W 106th St, Suite 125-262
Carmel, IN, 46032
United States.
Please do not mail returns to this address without contacting us first.